jlbdt's Privacy Policy — Your Data, Our Responsibility
jlbdt treats the protection of your personal information as its top priority. This policy explains what data we collect, how we use it, and how we safeguard your privacy.
This Privacy Policy ("Policy") has been prepared on behalf of the jlbdt platform ("we", "us", or "jlbdt"). This platform provides an online gaming service for players in Bangladesh. When you visit the jlbdt website, create an account, or use any of our services, you are considered to have agreed to the terms of this Policy.
We believe it is our duty to maintain full transparency about your personal information. This policy therefore sets out in detail what data is collected, why it is collected, and how it is used.
This policy has been prepared in accordance with the applicable data protection regulations of the People's Republic of Bangladesh. Continued use of jlbdt means you are considered to have agreed to this policy.
1 What Data We Collect
Various types of information are collected from users of the jlbdt platform. This data falls into two main categories: information you provide directly, and technical information collected automatically.
1.1 Information You Provide
When you register an account on jlbdt or use our services, the following information may be collected:
- Full name and date of birth (for age verification)
- Active email address and mobile number
- Mobile banking details — bKash, Nagad, Rocket, or Upay number (for financial transactions)
- National ID number or passport details (when identity verification is required)
- Residential address
- Account login credentials (password stored in encrypted form)
1.2 Automatically Collected Information
When you browse the jlbdt website, certain technical information is recorded automatically:
- IP address and device identification details
- Browser type, version, and operating system
- Date and time of site access and duration of visit
- Pages visited and navigation patterns
- Cookie and session data (detailed in Section 7)
2 Purpose of Data Use
jlbdt uses collected data only for legitimate and defined purposes. The main purposes for which we use your data are as follows:
2.1 Service Delivery and Operations
- Creating, verifying, and managing accounts
- Processing deposits and withdrawals — via bKash, Nagad, Rocket, Upay
- Providing bonuses, promotional offers, and rewards
- Ensuring customer service and technical support
- Improving user experience and customizing the platform
2.2 Security and Compliance
- Detecting, preventing, and investigating fraud
- Securing accounts and preventing unauthorized access
- Preventing persons under 21 years of age from using the platform
- Enforcing responsible gaming policies
- Meeting applicable legal obligations
2.3 Communication and Notifications
- Sending important service-related notifications
- Sending transaction confirmation messages
- Sharing promotional information with your consent
3 Sharing Data with Third Parties
jlbdt does not sell your personal information or transfer it to third parties for commercial purposes. However, limited data sharing may occur in specific circumstances:
3.1 Service Providers
Trusted third-party service providers who help operate our platform — such as payment processors (bKash, Nagad, Rocket, Upay), technology support providers, and customer service platforms — will only receive the data necessary to deliver their respective services. All such parties are contractually bound to uphold our privacy standards.
3.2 Legal Obligations
If we are required to disclose information as part of a court order, government directive, or other legally binding process, we will do so. In such cases, we will make every effort to notify you in advance where possible.
3.3 Business Changes
If there is a significant change to jlbdt's business structure (such as a merger or acquisition), user data may be transferred to the new entity. In that event, the terms of this privacy policy will remain in effect.
4 Data Security Measures
To ensure the security of your data, jlbdt uses industry-standard technical and administrative safeguards. Our security framework includes the following:
- SSL Encryption: All data transmissions are secured with SSL/TLS technology, protecting information from being read by third parties during transfer.
- Password Hashing: User passwords are never stored in plain text — they are kept only as encrypted hashes.
- Access Controls: Only authorized personnel can access specific data, and every access event is logged.
- Regular Security Reviews: Our systems are verified through regular security audits.
- Firewall and DDoS Protection: Advanced network security measures are used to protect the platform from cyberattacks.
Complete security on the internet cannot be guaranteed. However, we take every precaution to protect your data. For the security of your account, do not share your password with anyone.
5 Data Retention Period
jlbdt retains your personal information only for as long as it is needed. The core principles governing data retention are:
- Account-related data is retained for as long as the account remains active.
- Financial transaction records are kept for the period required by law.
- After an account is closed, some data may be retained for a defined period in compliance with applicable law.
- Marketing data is deleted immediately upon withdrawal of your consent.
6 Your Rights
As a user of the jlbdt platform, you have the following rights regarding your personal information:
6.1 Right to Access
You may request at any time to know what information we hold about you. We are required to provide that information within a reasonable time.
6.2 Right to Correction
If any of your stored information is incorrect, you may request that it be corrected. jlbdt will update that information as promptly as possible.
6.3 Right to Deletion
In certain circumstances you may request that your personal data be deleted. However, some data may need to be retained due to legal obligations or active disputes.
6.4 Right to Withdraw Consent
You may withdraw consent given for marketing communications at any time. To do so, send an email directly to [email protected].
To exercise any of your data-related rights, contact us. We provide support 24/7 via live chat or email.
7 Cookies and Tracking Technologies
The jlbdt website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that help make our site more functional and personalized.
7.1 Essential Cookies
These cookies are essential for the basic functioning of the platform — such as maintaining your login session and verifying security. Without them, the site will not work properly.
7.2 Performance Cookies
These cookies tell us how users are using the site, which pages are visited most, and where there is room for improvement. The data collected is aggregated and not personally identifiable.
7.3 Cookie Controls
You can block or delete cookies from your browser settings. However, this may limit some features of jlbdt. Detailed guidance on managing cookies is available in the help section of most modern browsers.
8 Protection of Minors
jlbdt is a service intended only for persons aged 21 or older. We do not knowingly collect or store personal information from anyone under the age of 21.
Age is verified at the time of account registration. If we become aware that data from a minor has been collected, it will be deleted from our systems immediately and the associated account will be closed.
If a parent or guardian believes their minor child has somehow registered on jlbdt, please contact us at [email protected].
9 International Data Transfers
jlbdt primarily serves players in Bangladesh. However, due to technical infrastructure requirements, some data may be processed on servers located in other countries.
Where data is transferred internationally, we ensure that the receiving party provides a level of privacy protection equivalent to or higher than this policy. Appropriate contractual safeguards are put in place for such transfers.
10 Policy Changes and Updates
jlbdt reserves the right to amend this privacy policy as needed. For significant changes, we will notify you in the following ways:
- Displaying a prominent notice on the website
- Sending a notification to your registered email address
- Updating the last-updated date at the top of this page
Continued use of jlbdt after a revised policy is published means you are considered to have agreed to the updated terms. We therefore recommend reviewing this page regularly.
11 Other Applicable Policies
This privacy policy is connected to jlbdt's other policies. For a complete understanding of our overall service, we recommend reviewing the following documents as well:
- Terms and Conditions — General terms for using the service
- Responsible Gaming — Guidelines for safe and healthy gaming
- FAQ — Answers to common questions
Contact Us
If you have any questions about the privacy policy or your data, the jlbdt support team is always ready to help.
Live Chat
Our support team is available 24 hours a day, 7 days a week in both Bengali and English. For immediate assistance, live chat is the fastest option.
Email Support
For detailed privacy-related requests, email us at:
[email protected]